Unable to open the game [FIXED]

Padpai · Mar 17th 2018, 8:26am

after i installed the client in-game, i wanted to open the game, but unfortunately the loading stops at 50~61% and i am getting crashed, some kind of fix please?

AlbertoCoderIT · Mar 17th 2018, 9:40am

Hi,
could you please tell us more informations? Like your OS?

Thanks

Padpai · Mar 17th 2018, 10:23am

after the 50% in the in-game loading passes, i'm getting kicked to the desktop with an 'the instruction from 0x006024b6 refers to memory at the address 0x0000002c. The memory can not be read' error

AlbertoCoderIT · Mar 17th 2018, 11:08am

Oh i see, do you have a laptop? Windows 7 or windows 10? Is 4Ancient the only thing you have open at the moment?

Padpai · Mar 17th 2018, 6:24pm

1. yes (Oh i see, do you have a laptop?)
2. Windows 8 (Windows 7 or windows 10?)
3. Yes (Is 4ancient the only thing you have open at the moment)

AlbertoCoderIT · Mar 17th 2018, 11:01pm

How much RAM does your laptop have? What processor and what graphic card?
It's a problem i had on my laptop, that happened because with 4Ancient open i used all the RAM i had left and the program couldn't allocate data in ram that needed to read. That's why you get that error.

Padpai · Mar 18th 2018, 12:08am

procesor: Intel(R) Penitum(R) CPU B960 @ 2.20GHz (CPUs), ~2.2GHz
ram: 4gb
graphic card: intel(R) HD Graphics/NVIDIA GeForce 710M

AlbertoCoderIT · Mar 18th 2018, 10:18am

Have you tried reinstalling the game?

Padpai · Mar 18th 2018, 10:35am

i tried, it doesnt work at all

AlbertoCoderIT · Mar 18th 2018, 10:36am

Have you tried right click-> properties-> compatibility mode-> windows 7?

Padpai · Mar 19th 2018, 1:26pm

yeah, the error keeps to arrive

AlbertoCoderIT · Mar 19th 2018, 2:50pm

Do you run it as administrator?

Padpai · Mar 20th 2018, 1:09pm

every time i do run it as administrator.

AlbertoCoderIT · Mar 20th 2018, 8:08pm

Have you other computers to test it? Because that's probably a problem you cannot fix.

Padpai · Mar 21st 2018, 8:24am

unfortunately i do not have another computer to fix it

AlbertoCoderIT · Mar 21st 2018, 10:10am

Before opening the game have you tried putting the game in windowed mode? When you open the launcher, click on settings -> System settings -> Windowed Mode

Padpai · Mar 21st 2018, 4:57pm

yes, the results are the same

AlbertoCoderIT · Mar 21st 2018, 5:33pm

Man, i don't know what to do then xD The problem maybe is windows 8, have you tried using the windows 10 fix?

Padpai · Mar 22nd 2018, 10:51am

well, how to use this 'windows 10 fix' and where can i find it

Padpai · Mar 22nd 2018, 10:57am

I found a fix, just language pack was bugged and it was crashing all the time so i downlaoded the english language pack.
My language (before): Polish
My language (after): English
Let me know when one of the 4Ancient team member will fix the polish language.
Thanks for your help

Unable to open the game [FIXED]

Unable to open the game [FIXED]

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